Jubilee insurance company is the largest insurer in East Africa with over 450,000 clients and headquarters in Kenya. Jubilee insurance is also present in Pakistan and offers a wide range of covers for retail and corporate clients. It is a group company of the Aga Khan group of companies, one of the largest business conglomerates, this comprises of the Aga Khan hospital in Kenya, Diamond Trust Bank (DTB), Standard Media and many other companies all the way from Afghanistan to Canada.
Jubilee is ranked Number 1 in the market share with 11.9% of the Kenyan market according to the latest report from the Association of Kenya Insurers (AKI). The Jubilee travel insurance cover provides easy claim, express payments and offers available worldwide travel assistance though their partnership with Mapfre Asistencia. Jubilee is a leader in technology and innovation in the market, being one of the pioneers of the online insurance sales portals for most of its general insurance products. Customers in Kenya use these portals for self-service to raise inquiries or check their policies. The Jubilee automated chat bot was one of the first products to introduce artificial intelligence in the Kenyan insurance market.
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MAPFRE INSURANCE
MAPFRE is a global insurance operating worldwide. It has the largest travel assistance network in the world with more than 3150 points of assistance on all 5 countries including hospitals, emergency centers, ambulances and air ambulance. It provides assistance to travellers anywhere around the world and in their own language though their international assistance network.
The Jubilee insurance offers a range of various plans depending on geographical location one is travelling to, with different limits and benefits. The different options offered include travel superior, travel classic, travel essential, travel express, travel global visa and travel Africa.
The Jubilee travel insurance also offer cover for seniors between the ages of 70-79 years, through their travel seniors package which is a rarity in the Kenyan market.
Below is a summary of the limits of cover in Euros for individuals on travel Africa package.
| BENEFIT | TRAVEL AFRICA |
| Emergency medical expenses Excess | 20,000 67 |
| Emergency medical repatriation expenses | Real expenses |
| Emergency medical evacuation | Actual expenses |
| Supplementary expenses Accompanying family memberBurial expensesReturn of mortal remainsReturn of children | 1000 1000 Actual expenses 1,000 |
| Medical and personal assistance | Assistance service |
| Security assistance services | Not applicable |
| cancellation | 750 |
| Curtailment, alteration, re- arrangement | 750 |
| Travel delay | 200 |
| Missed connection | 200 |
Jubilee Insurance Travel Rates
The cost of the Jubilee travel covers varies depending on the package, numbers of days to be covered and also the number of persons insured. As example, for the Africa plan the rates varies between 1.77 USD to 0.55 USD within 1 – 180 days while for travel superior package basic the rates is between 19.55 USD to 6.90 USD for 1- 180 days. This marks the biggest difference with the rest of the market in Kenya, more the number of days covered the cheaper the rate. What is different about the Jubilee travel insurance rates is the pricing methodology. While most other companies in Kenya price their cover plans for Kenyan citizens in brackets of number of days e.g. 1-7 days, Jubilee rates are per day of travel. This makes it much cheaper for shorter travels and it one of the reasons it is popular with consumers on the market.
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